All Systems Operational

About This Site

Status updates for the Subscription Application behind the top Shopify eCommerce brands.

API ? Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Shopify App Operational
90 days ago
100.0 % uptime
Today
Background Processes Operational
90 days ago
100.0 % uptime
Today
Subscription Renewals ? Operational
90 days ago
100.0 % uptime
Today
Email Sending ? Operational
90 days ago
100.0 % uptime
Today
Tracking Integration ? Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services ? Operational
API Gateway Operational
AutoScaling Operational
CloudFormation Operational
CloudWatch Operational
Elastic Compute Cloud Operational
Elastic Load Balancing Operational
ElasticSearch Operational
Lambda Operational
Relation Database Service Operational
Simple Email Service Operational
Simple Notification Service Operational
Simple Storage Service Operational
X-Ray Operational
Shopify ? Operational
Admin Operational
API & Mobile Operational
Checkout Operational
Storefront Operational
Third party services Operational
Payment Gateways ? Operational
Stripe API Operational
Stripe Checkout.js Operational
Braintree API Operational
Braintree Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
API Requests
API Response Time
Fetching
Subscriptions Created
Subscriptions Charged
Errors
Past Incidents
Mar 5, 2021

No incidents reported today.

Mar 4, 2021

No incidents reported.

Mar 3, 2021

No incidents reported.

Mar 2, 2021
Completed - The scheduled maintenance has been completed.
Mar 2, 09:42 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 09:38 PST
Scheduled - We will be releasing version 1.5.2 to our API endpoints, Admin Portal, and Checkout. This release does not introduce any breaking changes. It includes several bug fixes and stability improvements.

Release notes: https://docs.google.com/document/d/1EGc4-tQvYp4FegE-_lZ9bUc5DJ8-KvQ6b90YLGMh-NI/edit?usp=sharing
Mar 1, 09:56 PST
Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021
Resolved - The hardware modifications are complete and metric data has fully recovered.
Feb 25, 12:52 PST
Monitoring - The hardware modifications for Status Page metrics is near completion. Metric data is starting to report again.
Feb 25, 12:49 PST
Identified - The underlying hardware that provides metrics to this status page is being modified. Data in metric graphs will be unreliable during this period. This hardware is used for internal monitoring only, and has no impact on customer or merchant facing components.
Feb 25, 11:48 PST
Feb 24, 2021

No incidents reported.

Feb 23, 2021
Completed - The scheduled maintenance has been completed.
Feb 23, 10:51 PST
Update - Maintenance on API endpoints and background processes is complete. Maintenance on the admin portal and checkout is still in progress.
Feb 23, 10:03 PST
Verifying - Verification is currently underway for the maintenance items.
Feb 23, 09:55 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 09:36 PST
Scheduled - We will be releasing version 1.5.1 to our API endpoints, Admin Portal, and Checkout. This release does not introduce any breaking changes. It includes several bug fixes and stability improvements.

Release notes: https://docs.google.com/document/d/1B7VV_5Y7vp4q9npFKoKJYGZMw9btu7HLeqVLtIu_oT0/edit#
Feb 22, 12:35 PST
Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.